General terms and conditions of business

General terms and conditions of Lovingly bound online shop

§1 Validity towards entrepreneurs and definitions of terms

(1) The following general terms and conditions apply to all deliveries between Lovingly bound and a consumer in the version valid at the time of the order.
A consumer is any natural person who concludes a legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity.

§2 Conclusion of a contract, storage of the contract text

(1) The following regulations regarding the conclusion of the contract apply to orders via our online shop

(2) If the contract is concluded, the contract comes with it
Lovingly bound
Maria Vikydal

Haselgraben 53

3341 Ybbsitz
Tel: +436503236599


(3) The presentation of the goods in our online shop does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.

(4) When an order is received in our online shop, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the ordering procedure provided in our online shop.

The order takes place in the following steps:

1) Selection of the desired goods
2) Confirm by clicking the “Order” button
3) Checking the information in the shopping cart
4) Press the “checkout” button
5) Login to the online shop after registering or ordering as a guest
6) Re-checking or correcting the respective data entered.
7) Binding dispatch of the order by clicking the “order for a fee” or “buy” button

Before the order is bindingly sent, the consumer can go back to the website on which the customer's information is recorded and correct any input errors by pressing the "Back" button in the Internet browser he is using and after checking his details Closing the internet browser will cancel the ordering process. We confirm receipt of the order immediately by an automatically generated email (“order confirmation”). With this we accept your offer.

(5) Storage of the contract text for orders via our online shop: We will send you the order data by email. You can view the terms and conditions at any time at For security reasons, your order details are no longer accessible via the Internet.

§3 Prices, shipping costs, payment, due date
(1) The prices stated include statutory sales tax and other price components. In addition, there are any shipping costs.
(2) The consumer has the option of paying via instant transfer, credit card, Klarna invoice, ApplePay, GooglePay Paypal.
(3) Discounts cannot be redeemed in conjunction with other promotions or the diaper voucher.

§4 Delivery
(1) Goods in stock are ready for immediate dispatch. Delivery takes place within 7 working days at the latest. The delivery deadline for all payment methods begins on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday or public holiday at the delivery location, the deadline ends on the next working day. Items with possibly changed delivery times concern the companies: Buzzidil, Fräulein Hübsch, lenny lamb, Ruckeli and Mamlila and are dependent on availability from the manufacturer.

Used or cleaned goods that are not in their original packaging cannot be exchanged or returned.

(2) The risk of accidental loss and accidental deterioration of the item sold, even in the case of a mail order purchase, only passes to the buyer when the item is handed over to the buyer.

§5 Retention of title

We reserve ownership of the goods until the purchase price has been paid in full.

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§6 Right of withdrawal of the customer as a consumer:

Right of Withdrawal

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity:
Right of withdrawal
Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

Please note that you must return the item in the same condition as you received it. This means that the item must be new, unused and complete even when returned .

Brand labels and hangtags must remain on the product if you wish to return it. In addition, the goods must be returned in their original packaging.

In order to exercise your right of withdrawal, you must contact us
Lovingly bound
Maria Vikydal

Haselgraben 53

3341 Ybbsitz

inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form, although this is not mandatory.

Consequences of revocation
If you revoke this contract, we must repay all payments that we have received from you immediately and no later than fourteen days from the day on which we received notification of your revocation of this contract. The buyer bears the costs for return shipping. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

End of revocation

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§7 Cancellation form

Lovingly bound cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)
At :

Lovingly bound
Maria Vikydal

Haselgraben 53

3341 Ybbsitz

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)


Ordered on (*)/received on (*)


Name of the consumer(s)


Address of the consumer(s)


Signature of the consumer(s) (only for paper notification)




(*) Delete what is not applicable.

The consumer has no right of withdrawal from contracts

  1. Services if the entrepreneur - on the basis of an express request from the consumer in accordance with Section 10 FAGG and a confirmation from the consumer of his knowledge of the loss of the right of withdrawal if the contract has been fully fulfilled - had begun to carry out the service before the end of the withdrawal period in accordance with Section 11 FAGG and the service was then fully provided,
  2. Goods or services whose price depends on fluctuations in the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period,
  3. Goods that are made to customer specifications or are clearly tailored to personal needs,
  4. Goods that can spoil quickly or whose expiry date would quickly be exceeded,
  5. Goods that are delivered sealed and are not suitable for return for health protection or hygiene reasons if their seal has been removed after delivery,
  6. Goods that, due to their nature, were inseparably mixed with other goods after delivery,
  7. alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which cannot be delivered earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence,
  8. Audio or video recordings or computer software delivered in a sealed package, provided that the seal has been removed after delivery,
  9. Newspapers, magazines or magazines, with the exception of subscription contracts for the delivery of such publications,
  10. Services in the areas of accommodation for non-residential purposes, transport of goods, rental of motor vehicles and supply of food and beverages and services provided in connection with leisure activities, provided that a specific point in time or period of time is contractually provided for the fulfillment of the contract by the entrepreneur is,
  11. the delivery of digital content that is not stored on a physical data carrier if the entrepreneur - with the express consent of the consumer, combined with his knowledge of the loss of the right of withdrawal if the contract fulfillment begins prematurely, and after providing confirmation in accordance with Section 7 Paragraph 3 FAGG - the delivery has begun before the withdrawal period according to 11 FAGG has expired,
  12. Urgent repair or maintenance work for which the consumer has expressly requested the entrepreneur to visit to carry out this work. If, during such a visit, the entrepreneur provides additional services that the consumer has not expressly requested, or if he supplies goods that are not necessarily required as spare parts for maintenance or repair, the consumer has the right to withdraw from the contract with regard to these additional services or goods.

Ultimately, the consumer has no right to withdraw from contracts concluded at a public auction.

§8 Warranty

The statutory warranty regulations apply.

§9 Code of Conduct

We have adhered to the codes of conduct of the following institutions:

§10 Contract language

As contract language german will be available exclusively.

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§11 Customer service

Our customer service team is available to answer questions, complaints and objections on weekdays from 8:30 a.m. to 5:00 p.m

Lovingly bound
Maria Vikydal

Haselgraben 53

3341 Ybbsitz
Tel.: +43650 323 65 99
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Terms and conditions as of March 2023
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